NO SIDE STRAPS TO HELP TURN OR FLIP THE MATTRESS
Ordered the concierge suite 2 as what Hampton in uses. Have had very good sleep on this mattress. I would have given the mattress 5 stars except that there are no strap handles on the sides to help flip or rotate the mattress. I called the rep and she advised that none of their hotel mattresses come with side handles or straps. Advised her that this option should be offered for an extra charge if necessary.