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Serta Customer Ratings & Reviews See what others are saying about their Serta mattresses. Let’s just say, they seem to be getting some seriously comfortable sleep.

Serta Customer Ratings & Reviews for iSeries®

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Authentic Reviews

Excellent Mattress and Base

September 24, 2022

DanielM1664041163

We absolutely love our new king size Serta iseries 1000 mattress. My fiancee and I tried out the matress on the show floor and knew immediately it was the one for us. It's very comfortable for me as a back sleeper and my fiancee as a side sleeper. It is firm enough for her while still being soft enough for me. We are replacing a tempurpedic matress and will not be looking back. We knew that we had a budget for our new matress and the salesperson pointed us to Serta for the best value for our money.

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Overall Rating

Collection
iSeries®

Model
Hybrid 1000 Firm

Perfect!!

September 4, 2021

IndiraG1630777240

I was curious how so many reviews said it was too hard, while other reviews said it was too soft. When you first lay on it, it feels quite firm. It takes a while to conform to you. So you wake up on a softer bed than you went to sleep on. We are combination sleepers (back, tummy, side). I would say the mattress is the absolute best for back sleeping but is fine for all positions. The lower back pain I’d developed from sleeping on our worn out mattress is gone after one night. I was nervous about quite a few things in the negative reviews, so I thought I’d share: 1. Feeling the springs: not possible unless your mattress is upside down. And it would be possible for it to be upside down. 2. Heaviness of the box: well, yeah. It’s a good-quality king sized mattress. It’s a two-person lift. 3. Box damaged: yeah, it was a little torn up. But zero damage to the mattress, and the inner packaging was so thorough I just don’t think it’s a concern. 4. Edge support: comparable to our traditional mattress when it was new. The memory foam layer does rise a bit over the edge, just like our old pillow top mattress. 5. True to size: yes, dimensions were exactly as stated in the product description as soon as it decompressed totally. 6. Chemical smell: the packaging smells like plastic. We threw the packaging away and the smell was gone. No more of a concern than literally anything else shipped in wrapping. 7. Sinking under toddler weight in the middle of the bed: it’s memory foam. Sinking is what it does. It recovers its original shape after you move. The lower layers are there to lend support to the soft upper layers to ensure those indentations aren’t lasting. I suspect the same review would be written of any memory foam mattress. It really seems like excellent quality, and for the price, a great deal. I’ll update if that changes with time.

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Overall Rating

Collection
iSeries®

Model
Hybrid 100 Firm

Slept for the first time in a long time

May 19, 2021

MikeL1621465892

Love the bed. It is so relaxing. Glad we got it don’t know why we waited so long. Would highly recommend to anyone. I was having back problems from our old mattress and did not realize it was the mattress. Sleeping a whole lot better with no pain in the back.

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Overall Rating

Collection
iSeries®

Model
Hybrid 100 Firm

GREAT MATTRESS/BOX SET

August 11, 2020

THOMASS1597167211

We have NEVER slept more comfortably in our live!!!! We will NEVER buy another make ever!!!

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Overall Rating

Collection
iSeries®

Model
Hybrid 300 Plush

Great Hybrid Mattress

June 29, 2020

PaulS1593452793

The mattress is very comfortable. Since we have only had it for two days, I have not noticed anything that I dislike. I previously had a Stearns and Foster for 12 years that was wearing out. The Serta is much improved in comfort from the Stearns and Foster. I hope it continues over the years to keep its structure without too much body wear impressions.

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Overall Rating

Collection
iSeries®

Model
Hybrid 300 Plush

Dreamy sleeper

June 25, 2020

JudyZ1593128220

This mattress was comfortable on the first night. No break in time needed. It doesn't roll or sag with a companion. The Serta motion base is great for lower back adjustment also. Our sales person was patient and knowledgeable at the Mattress Firm. Purchased this as a Father's day gift but I am equally blessed. Love the new sleep cooler features.

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Overall Rating

Collection
iSeries®

Model
Hybrid 100 Firm

Great product!

June 2, 2020

BillD1591137437

This is a great mattress! It is as comfortable as it can be. I highly recommend it!

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Overall Rating

Collection
iSeries®

Model
Hybrid 100 Firm

COMFORTABLE; LIKE A CLOUD

November 30, 2019

KEVINR1575117490

NO DISLIKES YET. JUST A CLOUD OF COMFORT. IT IS SUPPORTIVE YET FEELS LIKE LAYING ON A MARSHMELLOW.

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Overall Rating

Collection
iSeries®

Model
Hybrid 1000 Firm

Best Sleep in Decades

September 20, 2019

TrevorH1569002431

Over the past two years I have experienced discomfort while trying to sleep due to being too hot and tossing-and-turning all night. I was in the market for a hybrid mattress with a cooling gel foam top, and went to several stores and even tried a couple of online options, but nothing was working for me, and then I found the one. My Serta ISERIES 100 Firm Hybrid mattress has enabled me to sleep throughout the night without overheating or tossing-and-turning, and I awake revitalized and ready to tackle the day. Thank you for this amazing product.

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Overall Rating

Collection
iSeries®

Model
Hybrid 100 Firm

Great Mattress

September 1, 2019

KarinP1567341922

We recently replaced our old mattress with the iseries hybrid 100 and so far we love it! It is very comfortable and supportive, we are getting a great night’s sleep!

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Overall Rating

Collection
iSeries®

Model
Hybrid 100 Firm

Excellent

August 30, 2019

AliceS1567135663

Best mattress ever. I’ve had it five years. Good as day I got. Worth the money. My back was injured at work. Hadn’t sleep right in years. Stayed at hotel with this mattress. Didnt expect the great rest. Got home looked it right up. Recommend to anyone looking for mattress.

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Overall Rating

Collection
iSeries®

Model
Hybrid 300 Plush

Great Comfort and Value

August 16, 2019

JosephM1565990333

Delivery was scheduled within one week of order. Courtesy call to confirm, the day before and the day of delivery. I was impressed at the quality and the firmness if my new Serta Special Edition II. Best nights sleep. FIRM support as advertised. Highly Satisfied! I totally recommend SERTA Mattresses.

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Overall Rating

Collection
iSeries®

Model
Hybrid 300 Plush

Great Mattress at an affordable price.

July 21, 2019

BobbyB1563752103

Very comfortable and well built mattress. Installation crew was very professional and very knowable. first class installation. Thanks.

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Overall Rating

Collection
iSeries®

Model
Hybrid 100 Firm

Lovely bed I wouldn't sleep anywhere else

July 10, 2019

AdamS1562759038

The beet thing for me is that I have hare time sleeping and I have to have my back elevated. To be able to keep taking chemotherapy. My bed is my life support!

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Overall Rating

Collection
iSeries®

Model
Hybrid 300 Plush

No PRESSURE Points!

June 29, 2019

WilliamR1561768832

I love this product because Consumer Reports magazine gave it an excellent rating. This bed is ideal for how we sleep at night and how good we feel in the morning. Both of us are side sleepers' and back sleepers' and have felt comfortable every morning. My wife and I are not tossing and turning all night because neither of us are getting pressure points pain with our new mattress. It was well worth the extra money to get a good nights' sleep. I wish I had done this many years ago.

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Overall Rating

Collection
iSeries®

Model
Hybrid 500 Cushion Firm

Very comfortable mattress

June 8, 2019

MichaelK1559957506

I have immediately noticed longer, nightly REM cycles, which is providing a better night's rest.

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Overall Rating

Collection
iSeries®

Model
Hybrid 500 Cushion Firm

This is the mattress for you

May 31, 2019

TheresaD1559317311

If you need a firm mattress and a great night's sleep, this is the mattess. I bought another brand that said it was firm but was so soft I couldn't sleep and my back started hurting. Should have gone with the Serta in the first place! Love it!

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Overall Rating

Collection
iSeries®

Model
Hybrid 100 Firm

We have never slept so good since we got this mattress we are so happy with it

May 30, 2019

JaimeG1559251223

We just love it no dislikes at all,if you have back problems this is a great way to help you get a great night's sleep,with out waking up stiff and sore all over.

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Overall Rating

Collection
iSeries®

Model
Hybrid 300 Plush

A Sleeping Longer

May 27, 2019

BRANDONC1558963340

I sleep longer, dream more and my hip pain is substantially decreased.

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Overall Rating

Collection
iSeries®

Model
Hybrid 500 Cushion Firm

FABULOUS COMFORT!

May 26, 2019

JanS1558891715

Mattress was delivered yesterday and got a GREAT nights sleep last night on this Hybrid Gwinnett Lux Firm......Can't really say enough....but this mattress is QUALITY! Thanks Serta for another great product!

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Overall Rating

Collection
iSeries®

Model
Hybrid 1000 Firm